Registration & Screening

Access to Primary Care and Behavioral Health Services
Appointments are available on a walk-in or scheduled basis, Monday through Friday between the hours of 8:00 am and 4:30 pm.

To schedule an appointment for primary care services, please call the Health Center of choice with the following information:

  • Name of individual to be scheduled;
  • Date of birth;
  • Insurance name, insurance policy number, and insurance phone number; and,
  • Reason for appointment.

To schedule an appointment for behavioral health services, please call the Health Center of choice to leave a message for a behavioral health screener who will:

  • Collect name of individual to be scheduled, date of birth, insurance name, insurance policy number, and insurance phone number, parish residence, and reason for appointment;
  • Perform a screening to ensure appropriateness of services and scheduling of assessment; and,
  • Provide referrals as identified in the initial screen to community-based and developmental disability services.

Discounted fees for services are available to eligible individuals.

Pregnant women seeking Addictive Disorder services receive priority admission and services at all JeffCare Health Centers.

To register online for primary care or behavioral health services, click on the link below:

East Jefferson Health Center (504) 838-5257    West Jefferson Health Center (504) 349-8708  


Health Care Plans Accepted:

JeffCare, a program of Jefferson Parish Human Services Authority, participates in the following healthcare plans:

  • Bayou Health Primary Care 
    • AmeriGroup
    • AmeriHealth
    • Aetna
    • United Health Care
    • Louisiana Health Care Connection
  • Blue Cross/Blue Shield of Louisiana
    • Behavioral Health - PPO
    • Primary Care - PPO
  • Humana 
    • Behavioral Health
    • Primary Care
  • United Health Care/Optum
    • Behavioral Health
    • Primary Care
  • Medicaid - Behavioral Health
  • Gilsbar
  • Greater New Orleans Health Care Connection (GNOCHC)
  • Medicare
  • MHNet
  • Tricare
  • TriWest

Other healthcare plans that provide out of network coverage are also accepted. JPHSA is working to expand its participation with other plans. Please inquire with staff regarding your healthcare plan.

Please note JPHSA is a tobacco-free campus. Smoking and use of all tobacco products is prohibited in all JPHSA facilities and parking areas.